Shipping

All efforts are made to keep every item in stock so it can ship the following day.  Orders are received, checked for availability, and then order confirmation is sent.  If an item is out of stock, it will be explained with an estimated shipping time in the order acknowledgment.  Most items are shipped the day following the order, and then a shipping acknowledgment will be sent along with the tracking number.  Most items are shipped by priority mail with the US postal service.  International shipping is sent first class mail.  There are additional charges for international shipping.  If there are any questions, please contact us at ​support@lvadgear.com.
At LVADGear, your comfort and safety are our priority. If you need to make a return or exchange, please review the following guidelines:

All returns and exchanges must be in new, unused condition. Any item that has been worn or used cannot be returned.

All original tags and packaging must be intact. If the product arrives in a box, please place it inside a shipping carton. Do not apply shipping labels directly to the product box, as it will be refused.

Original shipping charges are non-refundable. We only provide a prepaid return label in cases of damage, warranty issues, or shipping errors.

For regular returns and exchanges, customers are responsible for return shipping costs. Exchanges will be shipped back to you free of charge.

International orders are eligible for exchange only. All shipping costs and fees are the responsibility of the customer. Refunds are not available for international orders.