FAQs

On all vests there are controller pockets on each side to accommodate either side drive-line.
On shirts sized small through XL, the controller pocket is located in the center as low as possible. On 2X and 3X we move the controller pocket to the side where your drive-line originates.​

All of our products are made so there is no need to disconnect anything. Both batteries and controller easily drop into the top of pockets. Allow your drive-line to come under your shirt, then drop the controller and batteries into their respective pockets.

There is separate drop down size options for the 2x and 3x. Sizes larger than that just click on the box custom and then enter in your waist measurement. We will add 5″ to your size to allow for the LVAD. We commonly make sizes up to 60″, although larger is not a problem. It is helpful to know your height. If you still have questions email us directly at support@lvadgear.com

Machine wash cold.
Do not bleach.Tumble Dry Low Heat.Do not iron.Do not dry clean.

Machine wash warm with similar colors.
Tumble Dry Low Heat.Do not dry clean.You can iron.

Leather Garments must be cleaned by professionals specializing in leather care.

Clean them with a firm toothbrush. Brushing them with a toothbrush is one of the quickest and easiest ways to revitalize VELCRO® Brand fasteners – plus, you’ll probably already have a spare one in the bathroom cupboard! Lay the hook and loop fasteners flat and then brush them with short, hard strokes to remove any debris.

small through 3x. We plan to offer a 4x soon.

Yes, it is returnable.

The back pack is made to accommodate either side driveline. There are two separate backpacks for HeartMate or HeartWare.

If your on the website and click on the HeartMate shirt photo, the size chart will come up. Here are the sizes for your convenience.
sm 30-32
med 34-36
lg 38-40
xl 42-44
2x 46-48
3x 50-52

In surveying people we found most people have a minimum of 18″ of driveline. So all our products are made to accommodate 18″ of driveline. On the 2x and 3x sizes we move the controller pocket to the side with the driveline, so there is enough to reach the pocket. It is pretty rare someone doesn’t have enough driveline to reach the pocket.

We have made many designs of the vest for HeartWare LVAD’s, but none of them worked. So far the best solution is the regular vest and the controller pack pack we sell separately. That is our original design the Physical and Occupational Therapists helped design. It distributes the weight more evenly between the waist and the shoulders, greatly reducing body fatigue.

Hi Jeanette, If the size is xl or smaller it doesn’t matter which side the Driveline exits his body. On the 2x and 3x we move the controller pocket closer to where the driveline exits the body. Sometimes people don’t have enough driveline to reach the center of the shirt in these sizes. Hope your brother is doing well.
Brent

The batteries for the HeartWare will fit in the vest pockets, but you will need to purchase the separate controller waist pack for HeartWare.

The controller pack we make is only to hold the controller when wearing one of our vests. The vests have pockets for batteries and cover all the cables for safety and appearance. The controller pack puts the controller weight on the waist, while the vests distribute the battery weight on the shoulders. This system of weight distribution along with the elastic shoulder straps reduces fatigue on the body.

The controller belts go out to 40″ max in a small. They are best suited for 38″ or smaller waist.

Hi Sue
The HeartMate shirts fit either the HeartMate 2 or 3. Thanks for asking
Brent

Hi Evan
Some are modified concealed weapon shirts, others are made by our team. It depends on the size. They all work and function the same being made or reconstructed just for LVAD’s. They also have a 100% guarentee, if you dont like the way it fits or wears, send it back for an exchange or refund.
Brent

The sizing has changed on these and we no longer have 6 different sizes. We now do a small/Medium which is the one at 40″.

Hi Linda, all our items are returnable for exchange or refund. We have a 15 day return policy and there could be a $10 cleaning charge if it’s been used extensively.

The newly redesigned shoulder bag works with either type LVAD (HeartWare or HeartMate). It is currently only shown in Black, but we also have a Khaki color and two new ladies rose patterns. All are in stock, just not shown. If your interested in one of the item not shown, please contact me on the contact us page.
Brent

Hi Thomas
Size exchanges are free, quick and easy. The Leather vests run very true to normal size, but exchanges are no problem.
Brent

Hello Martin,
Thanks for asking, unfortunately the 3xlarge is the largest size we have for the heart mate 3 at this point. We may be expanding the line in the future in which case it may suit your needs better. You might try the 3xlarge size and see how it fits you. If it is not to your liking/ or fit we can refund your purchase. Please let me know if I can be of further assistance.
Respectfully,
Brent

Hi John, the driveline is exposed a little when using the backpack for your LVAD in use. It was originally designed for carrying the spare equipment, but many people started using it for their “active” LVAD. Please check out the vests which hold everything inside, or the shirts which are meant to be worn as a undershirt and hold everything.

There are two versions of the backpack just be sure to order the one for the HeartMate. It will fit the HeartMate 2 or 3.

If you have a left side driveline you would order a left side shirt. Sometimes people that wear the 2x and 3x don’t have enough driveline to reach the center so we move the pocket a little to one side or the other. We can also put it in the center if requested.

Hi Susan, we have 2 ladies vests in white. The Mesh vest you looked at does have the weight absorbing straps like the twill vests. We also make the “White Diamond” vest. This is a more traditional and formal vest. It does not have the straps, but has the fabric going over the shoulders.

Perfect – Thanks for the business and message!

The Heartware Controller Pack is only for the HeartWare LVAD device.  All our products are designed with a HeartMate controller pocket built-in, and do not require a separate waist pack.

Hi Kelli, we have several solutions that have worked for people with bi-vads. I welcome you to call me to work out the best solution for your husband.
Brent
TollFree: (800) 606-4328 | HelpLine: (443) 645-0020

Good Question Ken, almost everyone has enough driveline to work on the backpack. There are some people who do not, it kind of seems to be people with a larger stature. Like all our items if something does not work, it should be returned and refunded or exchanged.

Inside the vest there are two pockets on each side. The controller pocket is the mesh one closest to the center.

They do not match up exactly. The chest size is a measurement completely around the chest. The bra size is just a measurement of the band. So a larger cup size would add inches. The best way to measure is to go around the bust line. This would be equal to the chest size.

Yes, all of our products are made for the HeartMate 2 or 3.

We make them for both HeartMate and HeartWare. The one for the HeartMate fits both the HeartMate 2 and HeartMate 3.

Hi Mark, we make a HeartWare controller pack that sits on the waist. With the pack all of our vests will hold her batteries. It is actually recommended by the Physical Therapists because it distributes the weight over the shoulders and waist. We have a new fishing vest made for LVAD’s coming soon too.

Hi Martin, It is easy for us to add a strap or two straps wherever you want it. I am working on a new product also that may fit your needs. Please contact me direct and we can go over the details.
Brent

s or on someone of

Thank you Sharon for your comments on the shoulder bag and strap. We use the strap in many of our products. The stretch absorbs a lot of weight and we apply that concept to most of our products.

Jose,
Our shirts are true to size, however, if your fit is tighter at your current size I would purchase one size up to ensure the right fit. Plus, we also will exchange if the fit isn’t correct. Hopefully this answers your question.

Jose,

Good Morning Beverley. It does fit the HeartMate 3. Hopefully this helps you with your choice. If you have further questions please feel free to respond. Thank you.