![flat-lay-colorful-arrows](http://lvadgear.com/cdn/shop/files/flat-lay-colorful-arrows-blue-background-with-copy-space_23-2148459901.jpg?v=1719319429&width=3840)
Returns and Exchanges
Wrong size?
At the LVAD Gear company the Health and wellbeing of our customers, associates, and our community is our top priority. Due to the current COVID-19 pandemic our product returns take about a week to process.
Most of our staff and all of our customers have compromised immune systems, so we are taking steps to eliminate your risk. You can feel confident in ordering from LVAD Gear knowing your product was manufactured and packaged in a method to ensure your safety.
Send an email to lvadgear@live.com and let us know what you’re sending back and what size you need. Send the one you have back, and as soon as we receive it, we will send the replacement out at no charge. You pay only the shipping to send it back to us.
Please send to: LVAD Gear; PO Box 368, Menomonie, WI 54751.
All Other exchanges
Please email us at lvadgear@live.com and tell us what you want to accomplish. If there is an upcharge or refund due we will get it done promptly when we receive the product due back to us.
Returns
If you find the product just doesn’t work for you, please email us and tell us why so we can make improvements for the future. lvadgear@live.com. Package the product nicely and send it back to: LVAD Gear; PO Box 368, Menomonie, WI 54751.
When we receive your package, we will inspect it for damages. Damaged products will not be refunded.
You will be refunded the cost of your product plus the tax charged, less the cleaning fee. Freight is not refunded.
Let customers speak for us
from 141 reviewsKeeps nice and neat!
![LVAD Sleeping Belt for HeartMate Devices](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/IMG_0224-2-11_57ce3167-7622-4aa6-88be-e67dbc4a2e17_250x250.jpg?v=1718447176)
They produce great products with exceptional customer service❤️
![LVAD ActiveLife Vest](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/New-Fishing-Vest_1_250x250.png?v=1718450324)
Very convenient for the LVAD equipment, comfortable distribution of weight.
The center pocket for the controller could be placed lower.
![HeartMate LVAD Shirt](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/IMG_0112-sm-300x300-Gravity_250x250.jpg?v=1720004000)
This is the 4th one for my husband and this is the best price yet
![HeartMate LVAD Shirt](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/IMG_0112-sm-300x300-Gravity_250x250.jpg?v=1720004000)
Sure love your products but I’m on a really tight budget and can’t afford anymore shirts! Unless you send some coupons I would love to get more shirts!!
![HeartMate LVAD Shirt](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/IMG_0112-sm-300x300-Gravity_250x250.jpg?v=1720004000)
I got my first shirt while in the hospital and I’m very pleased with it.
![LVAD Tank Top for HeartMate](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/DSC_1571-black_250x250.jpg?v=1724774350)
My wife has had her LVAD for 2 years. We found out about your clothing and website while she was still in the hospital after implant. Ordered 2 tank tops, sleep belt and vest. She wears the tanks every day. Just ordered a new tank since the 2 year old ones are a little dingy. She loves these tanks!
![Ladies LVAD Tank Top for HeartMate](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/LVAD-8b_d6d4714a-e7bc-44c4-bd2e-4c6008ef67f1_250x250.jpg?v=1720020703)
Bob really likes wearing the LVAD shirt. It gives him more freedom to do things. It is well constructed and that gives him peace of mind that then controller and batteries are secure. He wears a shirt over his and people don’t even know he has the LVAD. Thanks for a great product!
![HeartMate LVAD Shirt](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/IMG_0112-sm-300x300-Gravity_250x250.jpg?v=1720004000)
My husband loves his new undershirt. It holds everything in just the right place. You got it right!
![LVAD Tank Top for HeartMate](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/DSC_1571-black_250x250.jpg?v=1724774350)
I like this back pack. It will come in handy when I go to Hawaii.
![LVAD Back Pack](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/back-bag-e1513927131530-1-2_250x250.jpg?v=1718447179)
This shirt gives me comfort and mobility. More than any other LVAD shirt I have bought in the past.
![HeartMate LVAD Shirt](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/IMG_0112-sm-300x300-Gravity_250x250.jpg?v=1720004000)
Shirts look good, fit well. And where the correct size. Very pleased with this purchase.
![LVAD Tank Top for HeartMate](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/DSC_1571-black_250x250.jpg?v=1724774350)
This backpack allows freedom of movement without the emcumberance around the waist. Quite comfortable .
![LVAD Back Pack](https://cdn.shopify.com/s/files/1/0584/9428/7981/files/back-bag-e1513927131530-1-2_250x250.jpg?v=1718447179)