Returns and Exchanges

At the LVAD Gear company the Health and wellbeing of our customers, associates, and our community is our top priority. Due to the current COVID-19 pandemic our product returns take about a week to process.

Most of our staff and all of our customers have compromised immune systems, so we are taking steps to eliminate your risk. You can feel confident in ordering from LVAD Gear knowing your product was manufactured and packaged in a method to ensure your safety.

Wrong size? Send an email to lvadgear@live.com and let us know what you’re sending back and what size you need. Send the one you have back, and as soon as we receive it, we will send the replacement out at no charge. You pay only the shipping to send it back to us.
Please send to: LVAD Gear; PO Box 368, Menomonie, WI 54751.

All Other exchanges: Please email us at lvadgear@live.com and tell us what you want to accomplish. If there is an upcharge or refund due we will get it done promptly when we receive the product due back to us.

Returns: If you find the product just doesn’t work for you, please email us and tell us why so we can make improvements for the future. lvadgear@live.com. Package the product nicely and send it back to: LVAD Gear; PO Box 368, Menomonie, WI 54751.
When we receive your package, we will inspect it for damages. Damaged products will not be refunded.

You will be refunded the cost of your product plus the tax charged, less the cleaning fee. Freight is not refunded.

Printable Exchange / Return Form

Bre Frazier

Verified owner

5/5

They REALLY took care of me and got my dad’s Christmas present out to me just in time! They really went the extra mile for my family! My dad loved and lit up like a kid on Christmas!! THANK YOU ALL SO MUCH!!! ❤️

3 months ago

Neil Watt

The last review I wrote included a little criticism of one of this company's products. I also told them that though I had ordered an extra large sleeping belt it was too small. Without any further prompting from me they sent me a brand new 2XL belt no charge. I'm truly impressed with the way this company runs its business.
Thank you!!

7 months ago

Joe Finch

Reviewer

Best one I have used so far. I am a very active person in my mid thirties and this allows me to maintain my previously active lifestyle without restriction, except for swimming of course. It is comfortable wearing while driving, working, sleeping, and allows me to still be a terrible golfer. Highly recommend for those unfortunate enough to have to have an lvad like me.

9 months ago

Scott Silcox

4/5

i have had the fishing mesh vest since May.ordered double x should have got the XL .spacious.wish the pockets were up higher. over all its a great purchase. I also have a leather vest this was a good purchase. style and looks,

Chad Greene

Great product. Holds comfortable to my frame and allows for free flowing movement.

Allison Anderson

This product is a game changer when it comes to being able to move around freely and without worry! It’s light and comfy and I highly recommend!

Returns and Exchanges

Happy & Satisfied Customer